Questions about lessons, your account, billing, privacy or a school's use of Visual Learning: write to [email protected]. A person reads every message, and you will normally hear back within two business days.
Students: please ask your teacher first; your teacher can reach us directly.
Requests to see, correct, export or delete personal information are answered within 30 days (see the privacy policy). Billing questions: the terms explain renewals, cancelling and refunds.